The International e-Government Event of the Year
 
   
 
   
FORUM (15 June)  
   
The iGov Forum is the key highlight of iGov Global Exchange. The Guest-of-Honour and Keynote Speaker at the iGov Forum is the Senior Minister of the Republic of Singapore, Mr Goh Chok Tong. In addition, the Head of Civil service of the Singapore Government and Permanent Secretary of the Ministry of Foreign Affairs, Mr Peter Ho, will deliver the Welcome Address. The forum expects 400 attendees from various countries, including Ministers, Government Chief Information Officers, business leaders, international bodies that benchmark e-Government performances, and senior public sector officials. This session will promote the exchange of ideas and foster collaboration among international senior government officials, business leaders, industry professionals, think-tanks and researchers in the area of e-Government.  
   
There will be three concurrent iGov Leadership Workshops organised in the afternoon, with each taking on the format of a facilitated panel and roundtable discussion consisting of international speakers, and moderated by an expert facilitator.  
   
In the morning, the iGov Forum will see senior government officials and industry speakers from both developed and developing e-Government nations exchanging ideas and discussing best practices and challenges in various e-Government related topics such as:  
   
  • Models of Governance in Shaping the Public Service
  • Global Trends in e-Government Development: Challenges and Opportunities
  • E-Government in Uncertain Times
  • The Future e-Government Model
  
Parallel tracks will run in the afternoon with the following themes:
  • Track 1 - The Net Generation and Government
  • Track 2 - Integrating e-Government Services Across Multiple Government Agencies
  • Track 3 - Strategic Sourcing for e-Government Services
  
   
Program-At-A Glance  
   
Time Session
8:00am Registration
9:00am

Welcome Address
Mr Peter Ho
Head of Civil Service, Singapore

9:05am Keynote Address
Mr Goh Chok Tong
Senior Minister, Singapore
9:25am Tea Break
   
10:00am

Global Trends in e-Government Development: Challenges and Opportunities

Hear the UN perspective on the global trends in e-government development, with highlights on the UN experience in promoting and monitoring e-government development worldwide especially as it relates to ICT-led public service delivery. Outlining the challenges encountered in e-government development, Ms Qian will focus on the opportunities that stem from the integration of ICT into development for building e-government capacity, creating an environment for the sharing of information and knowledge, and developing partnerships with organizations that support ICT-led development and growth.

Ms Qian Haiyan, Director, Division for Public Administration and Development Management, United Nations Department of Economic and Social Affairs
   
10:30am e-Government in Uncertain Times
Discover how the global economic difficulties have strengthened the need for e-Government services and engagements, or challenged its relevance in the face of more basic and urgent needs facing the citizenry.

Mr Antoine Brugidou, Global Managing Director, Growth & Strategy and Growth Industry Program – Public Service, Accenture
   
11:00am

e-Government and Governance…..the Canada Experience

Besides good information and technology management through sound policy, processeses and tools, success requires stewardship from the public sector executive leadership as well. Good governance and bold e-Government execution are successful ingredients that have been instrumental in charting the way ahead, leading to the advanced development of e-Government in Canada.

Mr Ken Cochrane, Former Chief Information Officer of the Government of Canada & Managing Partner of SSG Southside Solutions Group Inc, Canada
 

 
11:30am iGov2010 and Beyond

Hear Singapore’s sharing of its experience in developing and executing various programmes under the country’s iGov 2010 vision - from integrating services to integrating government, in order to meet the ever-changing needs of its citizens and businesses.

Mr Lim Hup Seng, Deputy Secretary (Performance), Ministry of Finance, Singapore
12:00nn

Panel: The Future e-Government Model?

 Citizens expect a more responsive government today. The need to be more citizen-centric, less bureaucratic and highly engaging. Web 2.0 technologies have paved the road for the future and it is still defining the way. The panel will discuss what the future e-Government frontier and the roles that government, industry and citizens play in its evolution.

Chairperson:
Prof. Neo Boon Siong, Director, Asia Competitiveness Institute, Lee Kuan Yew School Of Public Policy, National University of Singapore.

Panelists:

  • Mr Antoine Brugidou, Global Managing Director, Growth & Strategy and Growth Industry Program – Public Service, Accenture
  • Mr James Kang, Assistant Chief Executive Officer, Government Chief Information Officer, Infocomm Development Authority of Singapore
  • Mr Lim Hup Seng, Deputy Secretary (Performance), Ministry of Finance, Singapore
  • Ms Qian Haiyan, Director, Division for Public Administration & Development Management, United Nations Department of Economic and Social Affairs
  • Mr Ken Cochrane, Former Chief Information Officer of the Government of Canada & Managing Partner of SSG Southside Solutions Group Inc, Canada
1:00pm Lunch Break
THREE PARALLEL IGOV FORUM TRACKS WILL BE HELD FROM 14:30 – 17:30
TRACK ONE: THE NET GENERATION AND GOVERNMENT
2:30pm

This session will focus on how Governments can improve, benefit and connect with today’s Net-Generation citizens who easily embrace digital technologies such as social networks and new media. This has given rise to a new set of expectations, different from previous generations in their roles as citizens, employees and consumers of public services.

Chairperson:
Mr Lim Swee Cheang, Director/ CEO, Institute of Systems Science, National University of Singapore

Presenters:

  • Secretary Ray Anthony Roxas Chua III, Chairman, Commission on Information and Communications Technology, Philippines
  • Mr Steve Ressler, Co-Founder , Young Government Leaders, USA
  • Ms Virginia Cha, Research Director, Singapore e-Government Leadership Centre
  • Ms Bey Mui Leng, Head of REACH, Ministry of Community Development, Youth & Sports, Singapore
5:30pm End
TRACK TWO: INTERGRATING e-GOVERNMENT SERVICES ACROSS MULTIPLE GOVERNMENT AGENCIES
2:30pm

This track will focus on the success factors and challenges of integrating inter-dependent services across multiple government agencies and bringing together similar work functions through shared services and systems. This requires a common shared vision and the bottom line cost-benefit proposition. The panel will share their experiences encountered in their implementations.

Chairperson:
Mr Lim Hup Seng, Deputy Secretary (Performance), Ministry of Finance, Singapore

Presenters:
  • Mr Bassanio So, Assistant Government Chief Information Officer, Office of the Government Chief Information Officer, The Government of the Hong Kong Special Administrative Region, Hong Kong
  • Mr Thani Abdullah Alzaffin, Chief Executive Officer, Dubai eGovernment
  • Mrs Phoon Chew Ping, Director (Managing for Excellence), Ministry of Finance, Singapore
5:30pm End
TRACK THREE: STRATEGIC SOURCING FOR e-GOVERNMENT SERVICES
2:30pm

Strong government-industry collaboration is one of the key factors in developing and implementing successful and enriching e-Government services for citizens and businesses. The panel will deliberate on the critical success factors, challenges and learning lessons in strategic sourcing and the various collaboration possibilities between government and the industry, such as public-private partnerships for e-Government service delivery.

Chairperson:
Mr Seah Chin Siong, Chief Executive Officer, IDA International

Presenters:

  • Mr Ali Al Soma, Director General, Saudi e-Government Program (Yesser), Saudi Arabia
  • Mr Andrea Di Maio, VP Distinguished Analyst, Gartner
  • BG(NS) Pang Hee Hon, Chairman, e-Gov Chapter, Singapore infocomm Technology Federation (SiTF), ST Electronics (info- software systems) Pte Ltd
5:30pm End
 

*The above programme and speakers are subjected to changes.